What our customers say about us...
Delighted with the level of service.Andrea your sales representative was superb and very customer orientated.There was also no ‘hard sell’ as we have experienced at other garages in the past.Everything we experienced at your garage was of the exceptional professional level.We would have no problem recommending your business to other potential car buyers. Robert Pinder
Just collected my used Fiat 500 from Springfield Washington. It hasn’t been a straightforward sale as I wanted the top of the car painted in a different colour. Although this work delayed delivery of the car for a week the results were amazing. The Bodyshop in Washington made a brilliant job of the work and even delivered a courtesy car to my home while mine was being painted. Many thanks to Marc Madden in the Bodyshop and Lee Patterson in sales who both bent over backwards to ensure I was happy and the car was perfect. Brilliant!!! David Lloyd
I would just like to take a little time to say thank you for the Hassle free service I received from all your Staff. Regards John Hall
Just wanted to say a big thank you to Michael Bamford, and Phil Holmes for the excellent customer service when I was purchasing the car. Considering I was buying a car without seeing it due to the distance being over 300 miles both Michael, and Phil filled me with confidence by making several personal videos of the car so that I could see it for myself, and answered the many questions without hesitation. I was quite nervous buying a car without seeing it in person, but after several phone calls, and checks of previous MOTs, and service records I was sold. Michael had also arranged for the car to be delivered to us on a Friday morning for a great price as travelling was not an option for us. The car was finally delivered, and was exactly as described by the dealers of Springfield cars, I couldn’t be happier with the car, and service as it was very professional, and had all the time in the world to answer my questions in regards to the car. So I would like to say a big thank you to both Michael, Phil, and Chris for delivering such a great car for us! Thanks! Will
You have a very good team, customer service is good – your service was recommended by my son – I will certainly also be singing your praises and will use the facilities in future.
Thank you very much for the excellent service yesterday. It is always a pleasure to enter your reception areas as it is very pleasant and the staff very helpful. I must say that they all have good sense of humour!
I am completely satisfied with the work carried out yesterday, from the Service desk staff to the mechanic who carried out the work. They took the time to listen to the description of the problem I was experiencing, and dealt with it in a timely manner.
just purchased a nissan juke (our 2nd car from springfield) excellent cars,excellent prices and excellent staff,take a bow springfield
We stay in aberdeenshire and cant praise this dealership enough .From first phone call to travelling down to pick it up we had excellent service from all concerned at every stage.A buisiness and staff that go the extra mile for you .They picked us up from train station and presented my wife with beautiful bouquet flowers before we left with car. would most certainly recommend them even if you are far away they will look after you and the car is excellent very very pleased, Thanks to all at Springfield Cars.
Mr & Mrs John Mckenzie
Absolutely impeccable service and outstanding work. Staff are friendly and polite and would not hesitate to recommend
Picked up the new car today. Can't fault their service and professionalism and this is the 3rd car we've bought from here. Got a great deal and the bouquet of flowers was a lovely touch. We will be back to see you for our next one.
Last month I bought a new car with yourselves, and I just wanted to let you know how delighted I was with the service I received. Andrew Perkins is the staff member who who dealt with me and he was fantastic. So professional yet made me feel at ease. He truly did make the experience of buying my first car easy and exciting. I would recommend any of my family and friends to come to yourselves! Yianna Christofis